Family Furniture LTD
40/50/60/70-Inch 3-Sided Freestanding Electric Fireplace 12 Flame Colours and 5 Brightness Modes
40/50/60/70-Inch 3-Sided Freestanding Electric Fireplace 12 Flame Colours and 5 Brightness Modes
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Family Furniture LTD — quality home furniture with UK delivery from Birmingham. Call +44 7424 663666 or email support@FamilyFurnitureLTD.co.uk.
Precautions:
This 3-sided glass fireplace is shipped with the side glass wrapped with iron plate baffle for protection. After receiving the goods, please remove the side iron plate first to make sure the glass is intact and the product is correct. If you have any questions, please contact customer service.
Description
Elevate your home this season with our modern 3-Sided Electric Fireplace series, designed to bring immersive warmth and striking style to any room. Featuring innovative three-sided tempered glass, these electric fires offer panoramic views of realistic, smokeless flames—perfect as a media wall fireplace or a freestanding electric fireplace centrepiece.
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Version A (Firewood Style): Features classic faux logs and a higher heating range of 18°C–35°C, ideal for those desiring stronger, traditional warmth.
- Version B (Firewood & Crystal Style): Features a modern aesthetic with faux firewood logs and decorative crystals, providing gentle heating up to 27.8°C. Ideal for contemporary spaces seeking both subtle warmth and sophisticated visual ambiance.
Both models include remote control operation, support recessed or freestanding installation, and deliver efficient heating for areas up to 400 sq ft. With quiet operation, app compatibility (12-colour versions), and a 0–9 hour timer, this electric fireplace UK range combines elegance, comfort, and customisation for the ultimate home upgrade.
Features:
- 3-sided tempered glass design for enhanced flame visibility from multiple angles.
- Smokeless and ash-free, making it eco-friendly and low maintenance.
- Quiet operation ensures no disruption to your daily activities.
- Easy control with a remote, control panel, or via an app (app control available for the 12-colour version only).
- Heating coverage up to 25-30 square meters (approximately 400 square feet).
- Built-in timer with adjustable range of 0-9 hours (in 1-hour increments).
Dimensions & Details |
|
|---|---|
| Brand | Family Furniture LTD |
| Material | Metal, Tempered Glass, Resin |
| Finish | Black |
| Fuel Bed Type |
Version A: Artificial Logs Version B: Artificial Logs, Crystal Stones |
| Installation Type | Recessed / Freestanding |
| Voltage | AC 220-240V, 50Hz |
| Control Methods | Remote Control, Control Panel (12-Colour version supports App Control) |
| Heating Area | Suitable for spaces of 25–30 m² |
| Background Lighting | 12 colour options (12-Colour version only) |
| Flame Sound Adjustment | Two levels (Low / High, 12-Colour version only) |
| Version & Dimensions |
Version A – Firewood Style
|
| Package Included |
|
| ⭐ Digital Instruction Manual |
|
Notes
- Please read the user manual carefully before use to understand installation and safety instructions.
- Avoid direct contact with the heater while in operation; keep flammable materials at least 1 meter away.
- Do not use an extension cord to prevent overheating risks.
- Disconnect the power supply and allow the unit to cool before cleaning. Use a soft, damp cloth to clean the glass panel.
Tips:
- A slight odor may occur during the first use or after extended storage; this is normal and will dissipate shortly.
- If the glass panel is damaged, discontinue use and contact a professional for assistance.
Lead times, delivery costs, and how Family Furniture LTD delivers orders across the United Kingdom.
Delivery areas at a glance
Delivery times and costs depend on your location, product type, availability, and delivery requirements.
Delivery areaLead time*CarriageLocal delivery areas1 – 3 working days (where available)Free delivery on qualifying ordersUK mainland3 – 10 working daysCalculated at checkoutRemote areas and islands5 – 14 working daysAdditional charges may applyLarge furniture and specialist deliveriesQuoted individuallyConfirmed before delivery
*Lead times begin after order confirmation and may vary depending on stock availability, product size, and delivery location. Bespoke or made-to-order products will have individually confirmed lead times.
How we deliver
Specialist furniture delivery
For larger items such as furniture and bulky products, we use suitable delivery services designed to ensure safe handling.
Depending on your location and order, delivery may include:
- Scheduled delivery appointments.
- Specialist furniture carriers.
- Two-person delivery for larger or heavier items.
- In-room delivery where available.
- Packaging removal where included or requested.
Courier delivery
Smaller items and accessories may be delivered using trusted courier services.
You will receive tracking information where available once your order has been dispatched.
What we ask of you
To help ensure a smooth delivery experience:
- Measure carefully: Please check doorways, staircases, lifts, access points, and room dimensions before ordering large items.
- Ensure someone is available: Some deliveries require a signature. If delivery cannot be completed due to nobody being available, additional delivery charges may apply.
- Tell us about access requirements: Please inform us of any restrictions such as narrow entrances, stairs, limited parking, or difficult access before delivery.
If an item cannot fit due to access limitations that were not communicated before delivery, additional charges may apply.
Click & collect
Where available, you can collect your order from the designated collection point.
In-stock items are usually prepared for collection as quickly as possible. Please wait for confirmation before arriving to collect your order.
International delivery
We currently deliver within the United Kingdom.
If you require delivery outside the UK, please contact our team before placing an order and we will advise whether alternative arrangements are possible.
Tracking and delivery updates
You will receive an order confirmation and dispatch notification when your order has been shipped.
Where available, we will provide:
- Delivery provider details.
- Tracking information.
- Estimated delivery updates.
For scheduled furniture deliveries, our team or delivery partner may contact you before delivery to confirm arrangements.
Contact Family Furniture LTD
For any questions about shipping and delivery, please contact us:
Family Furniture LTD
Registered Address: 322 Ladypool Rd, Sparkbrook, Birmingham B12 8JY, United Kingdom
Email: support@FamilyFurnitureLTD.co.uk
Phone: +44 7424 663666
Website: https://hb6ufw-1n.myshopify.com/
Last updated: 2026-05-25 · Family Furniture LTD
Your 14-day right to cancel, how to start a return, who pays return carriage, and how Family Furniture LTD handles damaged or faulty items.
Your 14-day right to cancel
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel eligible online or telephone orders up to 14 days after the day you receive your goods.
After notifying us of your cancellation, you generally have a further 14 days to return the items.
This cancellation right does not apply to certain personalised or exempt products, as explained below.
Returns at a glance
SituationWhat we doDamaged or faulty on arrivalRefund or replacement, including return carriage where applicableChanged your mind — unused, undamaged, and in original conditionFull refund minus return carriage costsBespoke, made-to-measure, or personalised productsNot returnable unless faulty (statutory rights unaffected)Mattresses with hygiene seals brokenNot returnable for hygiene reasonsOutside the 14-day cancellation period but within warrantyCovered under our warranty policy
How to start a return
To request a return, please contact Family Furniture LTD with:
- Your order number.
- The reason for the return.
- Any relevant photos or details if the item is damaged or faulty.
Contact us:
Email: support@FamilyFurnitureLTD.co.uk
Phone: +44 7424 663666
We will respond within one working day with your return reference and available return options.
Please keep the original packaging where possible. Large items returned without suitable packaging may be at higher risk of damage during transport.
Once the goods are received back and checked to be in a resalable condition, we will process your refund within 7 working days to the original payment method.
Who pays return carriage?
- Damaged, faulty, or incorrect item received: Family Furniture LTD will cover the return costs.
- Changed your mind: You are responsible for return carriage costs. The cost depends on the item size, weight, and collection address. We will provide a fair quotation before arranging collection.
- Returning an item in person: Free where applicable.
Refund timing
Refunds are processed within 7 working days after we receive and inspect the returned goods.
Your bank or payment provider may require an additional 3–5 working days to show the funds in your account.
If 14 calendar days have passed since your refund was confirmed and you have not received it, please contact us with your order number.
Damaged on delivery — what to do
If your order arrives damaged:
- Sign for the delivery as "Damaged" where possible.
- Take photographs of the packaging before opening.
- Photograph any damage to the product.
- Contact us within 48 hours with your order number and images.
The photos help us investigate the issue and make any necessary carrier claims.
Please see our Damage & Defects Policy for the full process.
Your statutory rights
Nothing in this policy affects your statutory rights under the Consumer Rights Act 2015.
You may have legal rights if goods are not of satisfactory quality, are not fit for purpose, or are not as described.
Contact Family Furniture LTD
Family Furniture LTD
Registered Address: 322 Ladypool Rd, Sparkbrook, Birmingham B12 8JY, United Kingdom
Email: support@FamilyFurnitureLTD.co.uk
Phone: +44 7424 663666
Website: https://hb6ufw-1n.myshopify.com/
Last updated: 2026-05-25 · Family Furniture LTD
